Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

I booked a collection and delivery service and was unable to be here when my car was returned but they did as I asked and pushed the keys through my letterbox.

12 February 2018

service

5

Job completed, co-ordinated with Mini Breakdown

12 February 2018

sales

5

Excellent service overall from Christian Chapman

12 February 2018

sales

5

Great staff - especially Gary and Jim who sorted it all out for us quickly and efficiently.

08 February 2018

sales

4

visiting the gargage to purchase was easy. Collecting the car took an hour and 40 minutes. Lots of paperwork to sign and no petrol in the car so had to drive to a garage. not the sellers fault but there must be a way to make it easier.

06 February 2018

service

2

Issues with the car that should have been picked up when it was supposedly MOT. Took three visits two emails complaining and numerous phones to get issues finally sorted.

06 February 2018

sales

5

hassle free purchase, very professional

01 February 2018

service

4

Like I say the customer service is always excellent. Staff always make u feel welcome and always helpful. The main reason I keep coming back is the customer service.

01 February 2018

service

4.5

Service personal very professional and informative

30 January 2018

service

5

All carried out to high quality spec

29 January 2018

service

4

Whilst I was overall satisfied with the service, the person who I initially spoke to on the phone didn’t correctly place my booking with Enterrpise for my courtesy car which left me with a five hour wait and I had to pay for a taxi to get home.

26 January 2018

service

5

Excellent service

25 January 2018

service

5

Completely satisfied with service.

25 January 2018

service

5

they did what they supposed to do in my view

24 January 2018

service

5

Prompt and keep you informed of progress and confirm cost of service work whilst work being undertaken

22 January 2018

service

5

work carried out as instructed, staff knew the problem and the solution

22 January 2018

service

5

Good customer service

19 January 2018

service

5

Everything done as agreed and timely.

18 January 2018

service

4

Helpfully rearranged my appointment at short notice and the service desk went to collect the IPhone connector for me. Seemed short staffed on the day as the showroom was empty of staff and other customers were left waiting.

16 January 2018

service

2

Only certain issues resolved and long standing issue is still there.

15 January 2018

service

5

As above

15 January 2018

sales

5

The service and products exceeding expectations.

14 January 2018

service

5

Professional and helpful. Kept to time promised.

13 January 2018

service

5

Car returned fully cleaned and clear instructions of what had been checked.

13 January 2018

service

4.5

Very good service but took 2 days to identify a fix issue, hence not full 5 stars.

10 January 2018

sales

5

Really friendly service and from past experience at another manufacturer this was a massive plus point for me. We were treated really well and looked after excellently from start to finish.

10 January 2018

service

5

I know that my car will get sorted and I know that I will be kept informed of it's progress while it is in your workshop.

09 January 2018

sales

4

At the start of the process l was not happy with the feedback about the car, when it was being made, delivery ect. Once l told my sales guy, mark taylor, he made every effort to let me know where we were each week with updates.

09 January 2018

service

3

The main reason for the vehicle to be at the Mini Centre was to evaluate my concern regarding a noise from the driveline at approximately 40 to 60 mph. Although the vehicle has been examined I still remain concerned the issue has not been resolved.

08 January 2018

sales

5

The guys at mini looked after us especially Christian he was new to the team and was the reason we purchased the mini from oldbury

07 January 2018

sales

5

No other MINI garage across cheshire/Midlands could find me a deal to suit my needs except for Sytner Oldbury. Credit due to Daniel Duffield and Jim Wilkes

03 January 2018

sales

5

Everybody, especially Christian and Anne Marie were welcoming, friendly, warm and really made me feel comfortable. Gave me absolute reassurance that they had my interest ultimately before a sale. The day of delivery was given a personal touch!

03 January 2018

service

5

did within reasonable time.

03 January 2018

service

5

The staff at Mini Sytner Oldbury are very knowledgable and friendly.

31 December 2017

service

5

Overall service from staff was excellent

30 December 2017

service

5

From the lady on reception (? Anne-Marie), the MOT and complementary valeting to the video and help from the forecourt staff, the service was excelent.

29 December 2017

service

5

Work carried out perfectly

27 December 2017

service

5

Customer care advisor Anne-Marie was excellent arranging a loan car, and got my car off to the garage quickly.

27 December 2017

sales

5

All done quickly and simply

27 December 2017

service

5

No issues, quick turnaround

27 December 2017

service

5

Booked for service and work carried out ax required Video sentCar ready when I returned at my requested time

27 December 2017

sales

5

Everything went smoothly

26 December 2017

service

5

Staff really go out of their war to help.

25 December 2017

sales

5

Wonderful service

23 December 2017

service

5

I found the staff pleasant extremely knowledge and very helpful and most important of all very profesional

22 December 2017

service

5

fast

21 December 2017

service

4

The service centre have been very helpful. It hasn't been a perfect experience but any issues have been and are been dealt with very professionally

20 December 2017

service

4

As above

19 December 2017

service

5

As above

18 December 2017

service

5

Anne Marie and Christian were down to earth, honest and realistic. The service that I received was a high standard and customer focussed.