MINI Countryman

Our star rating

information

What does our rating mean?

Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.

The following comments are unedited and submitted as part of the online survey process.

Click here for more information.

Sales

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4.9

3 comments from
10 reviews

Service

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4.5

9 comments from
30 reviews

Sales
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5.0

"Service from sales manager was that of best practice dealership, who demonstrated a genuine interest in individual needs"

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5.0

"Brilliant service from Daniel, an asset to the dealership"

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4.9

"excellent customer service, salesman DFaniel Blount was very good and always kept me informed"

Service
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4.9

"Service dates easy to arrange and the staff are very accomodating."

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4.0

"Very good customer service at this dealership"

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5.0

"Excellent as always. Staff Mini should be proud of"

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5.0

"They are very helpful they bent over backwards for me. Jason service manager went the extra mile he¿s worth his weight in gold."

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5.0

"an excellent service. What lovely people and excelent customer service"

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2.0

"I went in for a headlight bulb but they had none in stock so i had to return a few hours later."

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5.0

"They are very helpful, even if I just ring up"

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1.0

"i had various issues with my car when i brought it in june and it has taken till 30 11 11 to resolve these and i am still not satisfied, i get the impression of sytner that because i did not by a brand new car i m not a valued customer."

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3.0

"Dealer is good."