OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
150 ratings and 109 comments received in the last 90 days.
02 June 2025
5 stars Had a recall and my old mini and an issue that needed looking into. My mini was repaired but I also liked the look of a new JCW so Lizzie helped me with a new one and advised me what best to do with my old car.
31 May 2025
Friendly staff who provided excellent care and experience
24 May 2025
All staff were helpful and really friendly at the oldbury centre
21 May 2025
Kept me informed
13 May 2025
Calum was very attentive and able to help us every step of the way.
03 May 2025
great
01 May 2025
Excellent service polite and friendly
26 April 2025
Very satisfied with the professional, courteous and knowledgeable approach of everyone we came into contact with.
17 April 2025
Have purchased my 9th new Mini from them, and great service, with Callum Ford getting platinum star rating.
08 June 2025
Did all the work at the agreed price
08 June 2025
I have raised a formal complaint dated 3/6/25, regarding the constant issues I have experienced since purchasing the car, which hasn't even been acknowledged.
07 June 2025
Always top service from Mini and they do a great job
07 June 2025
Was not told engine oil was low
05 June 2025
As above
04 June 2025
The service was timely and the staff were extremely helpful
03 June 2025
helpful people
02 June 2025
Please see first answer for detail.
01 June 2025
No issues
01 June 2025
Friendly and helpful staff
05 June 2025
Very satisfied Lizzie very helpful