OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 110 comments received in the last 90 days.
06 January 2026
Helpful, friendly, excellent communication.
06 January 2026
The staff at the dealership were polite, friendly and were interested in you as a valued customer. Mr Ford gave us a great deal of time and patiently went through the various choices, options. I was made to feel welcomed at all times.
03 January 2026
Very happy
29 December 2025
Completely satisfied and very happy with my new car
26 December 2025
Mini Oldbury worked hard to overcome some challenges sourcing and delivering the right Min for us ! Outstanding service
26 December 2025
The experience was smooth and stress-free. Bryony made everything easy to understand, kept me updated at every stage, and ensured the delivery felt special. I felt valued as a customer and very happy with how the handover was handled.
23 December 2025
Very happy as always. This is my fourth mini so satisfied with the help I get at Sytner Mini.
19 December 2025
Bryony made buying my mini easy
11 December 2025
I will give 5 stars as Callum explained everything to me
24 January 2026
Looked after by Reece Maynard on my arrival and kept informed and updated on my car, excellent service.
24 January 2026
Excellent service
24 January 2026
Kept me informed Friendly staff No stress!
21 January 2026
Steve gave professional service. Very happy with that.
21 January 2026
The staff was amazing, helpful, and prompt with the service. Steve was communicative and helpful in sorting everything out and guiding me in the documentation, advice on assitional repairs, and setting up payments
20 January 2026
Booked car in for m o t with Steve made us welcome on arrival all sorted
18 January 2026
The gentleman who dealt with me (I can't remember his name unfortunately) on the 13/1 & 15/1 his customer service was impeccable. He kept me informed throughout the time I was waiting and he was very hospitable at all time.
18 January 2026
All ok
18 January 2026
I was treated with courtesy and respect and the process was efficient and painless apart from the bill!
17 January 2026
Excellent service , from booking to completion.
FIND Sytner Oldbury.
Address
- 819 Wolverhampton Road, Oldbury, West Midlands, B68 8DA
Opening Hours
- Mon–Fri:08:00 - 18:30
- Sat:08:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0121 543 4625
Oldbury as well as surrounding areas including Dudley, Birmingham, West Bromwich and Walsall
Address
- 819 Wolverhampton Road, Oldbury, West Midlands, B68 8DA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:00
- Sun:CLOSED
Phone
- 0121 543 4625
Oldbury as well as surrounding areas including Dudley, Birmingham, West Bromwich and Walsall
20 January 2026
Brilliant