OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 90 comments received in the last 90 days.
19 June 2025
I was extremely satisfied with the handover experience and order process.
18 June 2025
Everyone was really helpful. During both the sale and the handover when collecting my car, I felt like they took the time to explain things properly and were very knowledgeable.
18 June 2025
Smooth, fast, efficient, great communication
13 June 2025
i was updated and kept in the loop every step
05 June 2025
Very satisfied Lizzie very helpful
02 June 2025
5 stars Had a recall and my old mini and an issue that needed looking into. My mini was repaired but I also liked the look of a new JCW so Lizzie helped me with a new one and advised me what best to do with my old car.
31 May 2025
Friendly staff who provided excellent care and experience
24 May 2025
All staff were helpful and really friendly at the oldbury centre
21 May 2025
Kept me informed
09 July 2025
Very satisfied, very welcoming, service took time quoted, staff really friendly and kept me up to speed with how my car was progressing
09 July 2025
All went smoothly
08 July 2025
Great service provided, it's fast and efficient, very nice and clean waiting room, with the latest Mini's on show while you wait and admire.
07 July 2025
Happy with service received
07 July 2025
Reliable team over the years (especially Natasha McGovern) have given me no reason to look anywhere else. It's a friendly family atmosphere at Sytner Mini
06 July 2025
Staff very helpful and Kept informed along the way
06 July 2025
Work done quickly
06 July 2025
The team at Sytner Oldbury have looked after our Mini for a number of years and always provide an excellent and professional service.
05 July 2025
Completely satisfied
03 July 2025
You walk in your asked can we help then given a drink and not rushed
08 July 2025
A/a