OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
109 ratings and 72 comments received in the last 90 days.
24 October 2025
No pressure sales team when I came to look round. Great customer service keeping me updated during the whole process. Kind & friendly staff.
22 October 2025
It was a great experience. Very smooth and the support I received from Ollie was amazing. Both in terms of clarity, responsiveness and flexibility accomodating my requests and enquiries.
08 October 2025
Centre staff were fantastic. Kept us 100% informed when we identified an issue and handled it swiftly and to 100% satisfaction
02 October 2025
Great service, efficient and friendly
02 October 2025
Callum was really helpful from the beginning, throughout the collection, and remained in contact throughout the order process and after delivery of my first-ever Mini.
26 September 2025
Callum was very helpful, he gave a full run through all the equipment and explained features and settings available in the HMI menu and steering wheel stalks and buttons.
21 September 2025
Excellent from start to finish
20 September 2025
Very satisfied - great customer service from Oliver Thacker
11 September 2025
The whole experience was great thanks to Callum Ford.
29 October 2025
Professional service
24 October 2025
On schedule, polite. Explain video report
19 October 2025
Friendly
19 October 2025
Excellent service, but hourly rates are far too high.
18 October 2025
Would've been a 5, but my boot floor was still dirty after the valet.
16 October 2025
For the part I brought it in for , experience was positive
16 October 2025
Service completed within the allocated time slot. Checking the car in was quick and straightforward Work completed to my satisfaction Car returned clean and valeted Clear informative service report
14 October 2025
Overall a good experience
14 October 2025
Did a great job
14 October 2025
Faultless as usual
FIND Sytner Oldbury
Address
- 819 Wolverhampton Road, Oldbury, West Midlands, B68 8DA
Opening Hours
- Mon–Fri:08:00 - 18:30
- Sat:08:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0121 543 4625
Address
- 819 Wolverhampton Road, Oldbury, West Midlands, B68 8DA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:00
- Sun:CLOSED
Phone
- 0121 543 4625
31 October 2025
Oliver again made our experience so easy and welcoming . Great atmosphere and knowledgeable