OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
147 ratings and 102 comments received in the last 90 days.
13 March 2024
Callum the salesperson was excellent very knowledgeable and a credit to your company . Sorted everything out and new mini delivered in less then a week, what a star
13 March 2024
It was an easy process to purchase the car and I wasn't pressured into it either. I got to pick up my car at time that was convenient for me.
12 March 2024
I would have liked more time spent on explanation of the functions of the car
11 March 2024
Callum was extremely helpful from the initial appointment right through to collection
10 March 2024
Callum helped us a lot to get the car as we wanted and quickly as it was possible. Well done.
06 March 2024
Extremely satisfied Garry and lizzy was fantastic provided me with all the information I needed both a warm and friendly approach very grateful
06 March 2024
Lizzie Swift was wonderful. Regular updates and prompt replies to any queries raised.
06 March 2024
Lizzie was very good at her job
06 March 2024
I'm very impressed with all aspects of my transaction and especially how Callum Ford ensured that my experience went efficiently and smoothly.
21 March 2024
Easy to book, everything happened exactly as promised. Great customer service.
21 March 2024
Everything was taken care of, had no issues
20 March 2024
My lease car with my employer is due to be returned soon. Mark was professional, informative, no pressure, thorough, friendly had a nice cup of tea. Found the right car and budget for me. His manager came afterwards and was polite and professional
19 March 2024
Excellent service
19 March 2024
Welcoming
16 March 2024
Unfortunately the staff at Sytner Oldbury are completely useless
13 March 2024
Everything happened as per what i was told would happen.
13 March 2024
Tash in reception is very good at customer service
12 March 2024
Natasha was superb
11 March 2024
Mini receptionist very helpful when waiting
14 March 2024
The salesman Mark Taylor listened to our needs and came up with a great car to suit us. Everything was communicated well throughout each stage of purchase. Totally happy with the whole experience.