OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 46 comments received in the last 90 days.
08 June 2022
Good communication and updates throughout.
04 June 2022
Very professional salesperson who kept me informed throughout the process from order to delivery. Clear instructions on the use of the controls and the use of the car including the additional features.
18 May 2022
No complaints
17 May 2022
Am always treated well and felt valued.
16 May 2022
Quick and helpful no issues
15 May 2022
excellent customer service
13 May 2022
The whole buying experience was smooth, Reece Wheeler helped me pick my options and car colour scheme and was extremely friendly and knowlageable throughout the whole process. Reassuring, especially at a time of a global car/parts shortage.
10 May 2022
Good Service on purchasing and selling our previous Mini Although due to Covid restrictions our we had to wait 6 months for our new Mini. Which is no reflection on the service given at the Mini Centre.
09 May 2022
I can't fault the service
12 June 2022
Service was good
05 June 2022
The feedback was excellent
29 May 2022
I didn't expect anything else from a reputable dealeo
28 May 2022
Friendly Knowledgeable and Professional
28 May 2022
As to the previous statement, everything was as pre arranged.
26 May 2022
Friendly and helped in every way they could
24 May 2022
Great customer service by Richard Spoor
24 May 2022
Everything was booked in really fast and my car was looked after. Natasha was just brilliant as always, she is always so friendly, helpful and keeps you up to date with what is going on. So many people recommend speaking to her with any concerns she
16 May 2022
Always looked after
13 May 2022
Processed my car efficiently and called me when it was ready to collect
09 June 2022
This is our second purchase and we dealt with the same sales person (Reece) who's attention to detail and professional approach smoothed the process . He kept us updated throughout the build schedule.