service
Great Communication, easy to arrange and drop of car at my convenience. Replaced damaged parts
Great Communication, easy to arrange and drop of car at my convenience. Replaced damaged parts
Great service
Completely satisfied
no problems at all
Weekly updates of my limited edition mini being built and pick up arranged when it was convenient to me, Reece the salesman was a pleasure to deal with and nothing appeared to be too much trouble.
Great service. Definitely be coming back again.
Everybody was really helpful and nothing was too much trouble to give us the best possible package. We were kept up to date weekly on the order of our vehicle and collection was very smooth and straightforward.
The team at MINI Oldbury were all very friendly and helpful. The delivery of my car went smoothly and was very well organised. A special thank you to Gary Matthews in Sales and Will Ayres the manager for their outstanding customer service.
All down to Natasha McGovern
The communication is fantastic
Very satisfied, the whole experience was well handled.
Helpful ,friendly
We were treated extremely well by the sales team
Totally impressed. Richard Spoor and the team were welcoming and just so helpful. The collection of my new car was a very special moment. I loved the unveiling ceremony. Thank you for all the work that went into arranging it. I appreciate it so much!
Good service
service was started on time agreed and kept me informed all the way through
Got a reminder of the appointment and a notification of the work that needed doing and the price.
My experience was excellent from start to finish!
I am completely satisfied with the service and the Motability Lady was excellent
Again was impressed with friendliness of staff and felt i trusted the dealership...unlike other dealerships who tell you things are wrong with your car to force a sale
Very professional and understood our requirements
mark was lovely ,easy to talk to
We were constantly kept up-to-date with what you were doing. It's like going to Waitrose instead of the Asda.
I felt welcomed by the team at Mini
I was kept well informed on what was happening to my car
All good
Richard Spoor set my expectations as to what would happen at every step of the way. He under-promised and over-delivered with regards to the delivery date. Jim at the dealership was great explaining the finance options and was very patient with me.
Mini was with Sytner Oldbury for 10 days during which I was kept informed at all times.
again professional and courteous
Issue was fixed .
Considering the strange world of COVID we currently live in the team kept in touch with me via emails and phone calls
No problems, only took about 15mins and I was on my way.
Very happy with my new Cooper it's beautiful I got everything I wanted.
Very satisfied - it was my first new car for a long while but Mark explained everything thoroughly and didn't try to persuade me to buy anything I didn't need.
Offered coffee and safe space to wait.
my car was collected in the morning and returned to me later the same day having had a service and mot. there were a couple of advisories to be carried out and a further date was arranged for these to be completed. a very efficient garage
Mark at sytner very helpful
Completely satisfied throughout transaction with staff
Richard was helpful and available when needed advising of progress with the car through the process.
Completed within timescale given before appointment- well organised
Quick
I had a service and mot and considering the Covid question everything was done and dusted as requested
I received a superb customer service and had an excellent experience overall
The customer service has always been amazing, they will do everything they can to make you feel comfortable.