Well done during these extraordinary times. Very friendly and attentive.

Richard Spoor was extremely helpful, good clear communication, helpful videos, before the purchase during decision making, once the car has arrived and importantly after I had taken delivery. I really appreciated the 'how to' videos and calls.

Fantastic

No issues at all

Could not not fault the experience.

Well organised, good comms and like the service videos provided afterwards

Very satisfied, was updated throughout the time my car was given in - staff were very helpful, in particular Natascha

Environment was very safe service from Sydney was first class they looked after me really well nothing was too much trouble I will always take my car to them.

Good customer service

Very happy with the organisation delivering the car and collecting it.

I had good advice, perfect car, great communication and nothing too much trouble.

I called with an enquiry and Jason was on the phone chasing up after he sent me a video . The service and customer approach was fantastic

Vehicle assessed and repaired in timely fashion and staff keep customers updated on progress

Staff are the friendliest I've dealt with and really helpful and professional, will happily deal with them again

I was disappointed not to have my car washed and don't really get why this can't happen due to Covid

Satisfied

Full explanation of fault found on car

Good engagement from staff.

The service is exceptionally brilliant

Everything was very well organised and all the safety precautions were in place. Felt very safe and secure.

It was great, shame covid interferes

it was just so easy. all online and over the phone.

Very efficient no hassle

Actual dealer very good , service advisor on pick up was brilliant

everything was happy

Organised and efficient process.

I have a lovely new orange mini and the handover was so easy. What's not to love!

Natasha was very professional and friendly from the word go. I felt that I was being listened to, and what might appear a small issue, was still treated with importance. Covid safety measures were in place.

Excellent service

Natasha was very helpful and professional. On arrival difficulty finding parking space and the reptiinist told me to wait rather than putting me through to the service reception. However Natasha was able to pick up in this and the attended to me

The staff were polite and efficient

It's useless to give anything less.

Very good I was able to work on my laptop in a safe environment.

Very clean and comfortable waiting area and experience.

Easy process and professional

So welcoming & accommodating - nothing was too big of an ask.

We were very reassured by the Covid safety procedures in place onsite and confident that our needs were being listened to and addressed. Natasha was available to field any questions about the car service video and MOT.

Excellent service experience, especially whilst under covid restrictions Fan

Very helpful and did a diagnostic for me when I highlighted a problem

Friendly and knowledgeable service. Clean place to be. Felt welcome.

I was kept informed on all aspects of the service experience, and particularly liked being walked back to my car when I collected the car

Quick and efficient

Professional but friendly

It was a first service- not much involved but efficiently done and video sent of checks done

Polite lady on reception

Mark has kept me informed and up to date along the way.

There was a scratch on the car when I collected it, however, Jordan sorted this out over the next 7 days with no issues.

Friendly and polite

excellent all done via internet & car delivered

Was very satisfied with the service love the customers attention to detail, from the vehicle health check to the call back after care.