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Customer Reviews.

sales

5

I was previously disappointed with the after sales service and was thinking of changing to another brand. I spoke with mark Taylor and he renewed my faith/loyalty to mini.

03 January 2020

sales

5

Felt listened to and appreciated as a customer. Efficient, professional and pleasant attitude from all concerned.

02 January 2020

service

5

All good

28 December 2019

service

1

As stated above, we require the service to be carried out as booked and as part of the service plan.

28 December 2019

service

5

Ben was brilliant dealing with my vehicle. He kept me up to date and liaised with Peter vardy where the vehicle was purchased on to resolve the issues I had with the vehicle.

28 December 2019

service

5

First class service .from the car letting syntner know it needed a service to Oldbury synter sorting it all out and making it a great experience.

22 December 2019

sales

5

Sytner Oldbury are a quality dealership and Christian an ambassador for the brand

22 December 2019

service

5

Efficient, helpful, informative.

19 December 2019

service

5

Have been using Mini Oldbury for many years and never had a problem

19 December 2019

sales

5

Excellent service and collection of car was on time as promised

16 December 2019

service

3

fairly expensive but on a par with main dealer prices. Would have thought checking tyre pressures came with a service at this price.

14 December 2019

service

2

Told it was only going to take 2hours took nearly a week to get it back

12 December 2019

sales

5

Staff were friendly and very helpful

10 December 2019

sales

5

The team has been brilliant!

10 December 2019

sales

5

Very satisfied because the whole experience was fantastic. Jordan Scriven was so informative, patient, very helpful, honest, easy to understand and very knowledgeable about the cars. The car was delivered on time.

09 December 2019

service

4

Service is consistently good and professional

09 December 2019

sales

5

The sale ex Lisa Cutler was relaxed friendly and helpful

07 December 2019

sales

5

The staff were very knowledgeable and friendly . Arfan who looked after us was excellent and very professional.

05 December 2019

sales

5

Lovely new car delivered quickly friendly attentive staff Great specifiaction

02 December 2019

sales

5

first mini I have brought and the expertise of the staff were excellent

02 December 2019

service

2

Car had not been cleaned very well

30 November 2019

sales

5

Everything went to plan.

27 November 2019

service

4

The actual service on my car was good. As expected, the service was carried out and my car was cleaned.

26 November 2019

sales

4

Christian Chapman took care of all my needs and went through everything with me on collecting my mini showing me all the spec of the car

26 November 2019

service

5

Helped with all the paperwork

25 November 2019

sales

5

Helpful and friendly

24 November 2019

service

5

I had great service, friendly staff, nice waiting area and lovely to have coffee too. Particularly great to have a nice clean car afterwards

24 November 2019

service

5

Polite start who made sure I was well informed and up to date. Made the whole experience easy.

22 November 2019

service

5

Good customer service. Use of courtesy car.

21 November 2019

service

5

Smooth process

20 November 2019

service

5

Because it was sorted

18 November 2019

service

4

It took longer than anticipated but that seems to be standard time limit

18 November 2019

sales

5

Friendly & efficient

17 November 2019

sales

5

Lisa Cutler was very helpful and always kept me informed.

16 November 2019

sales

5

Mark made the whole process easy, stess free and enjoyable

16 November 2019

service

5

Very professional stuff

15 November 2019

service

5

I was looked after well and and the experience was good. I would like to thank Ben Rollings for his help.

15 November 2019

sales

4

helpful knowledgeable staff

13 November 2019

sales

5

Very happy with my new Mini and the service I received along the way

12 November 2019

service

3

Professional service and staff were excellent. Car did not come back particularly clean

10 November 2019

sales

5

When we decided to buy a new car, we did not even think of buying a Mini. However after a local Sytner garage borrowed us a Mini for a few days, we realised that it was something that suited us. We previously had a BMW, so we have had a baby BMW.

09 November 2019

sales

5

I was kept informed all the way along via my sales guy - Dan Booth

08 November 2019

service

5

Rapid attention

07 November 2019

service

4

Done within a good time frame.

05 November 2019

sales

5

Gary was excellent he made buying a new mini a special experience

04 November 2019

service

2

Poor customer service they seem to only care about selling a new car. My car went in 6 months ago for a steering problem and I was accused of someone trying to steal a bolt off my car. They were not bothered the car was dangerous

02 November 2019

sales

5

Lisa Cutler kept us in the loop from the time she took over our purchase. She made the whole experience enjoyable.

02 November 2019

service

5

Car was washed and hoovered. The video that is part of the service is very helpful.

01 November 2019

service

5

I was able to wait while the car was being serviced which minimised the impact on my day

26 October 2019

service

5

It wasn't a service