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Customer Reviews.

sales

5

Despite the pandemic the precautions taken in store were spot on. We were well looked after and offered various refreshments throughout.

14 October 2020

service

5

Car collected from my house and returned fully serviced the same day.

11 October 2020

sales

5

Amazing service, Gary kept me informed throughout He was always happy to help and answer my questions. I even had the privilege of loaning a mini until mine was ready for delivery. Thank you so much Mini center Oldbury

06 October 2020

sales

5

Dan knew the spec I was looking for and suggested he may have the right MINI Electric 3 that I may be interested in, all the staff were fabulous at Oldbury offering advice and tips on EV ownership and made the whole process very straightforward.

06 October 2020

sales

4

because we were very satisfied

05 October 2020

sales

5

Excellent service

02 October 2020

service

5

Service team went above and beyond to rectify a warranty issue on the vehicle chromework, ensuring that the full job was completed (including a valeter to polish the car saving me a return visit despite the covid resource challenges). Thank you!

30 September 2020

service

5

Great service from start to finish

28 September 2020

sales

5

Our Sales Executive Gary went through clearly the ordering process, useful information about home charge points & covered all our questions. Regular communications by email & courtesy phone calls by Gary were excellent & we really felt valued.

28 September 2020

service

4

very quick efficient service nothing was to much trouble , excellent staff on the service desk

28 September 2020

service

4

Mini's willingness to compromise to resolve issues

26 September 2020

service

5

The staff always friendly, welcoming and helpful

26 September 2020

service

5

Friendly staff and outstanding customer service. I felt valued as a customer and had personalised service.

26 September 2020

sales

5

The staff at Sytner Oldbury were great. Reece dealt with my sale and transfer, very friendly and professional ??

26 September 2020

sales

5

Was kept informed all the way from start to got my car

26 September 2020

sales

5

Easy and simple

24 September 2020

sales

5

My wife and I were very impressed with the assistance given to us from Mr Mark Taylor, he was very helpful in us making our final decision to purchase a Cooper S Convertible automatic in black. Well pleased.

22 September 2020

sales

5

Very attentive and polite

19 September 2020

service

5

Excellent.

18 September 2020

service

4

Did well during difficult times

18 September 2020

service

5

very pleased the way I was treated

18 September 2020

service

5

Quick & easy & efficient

18 September 2020

service

5

Love dealing With Mini Natascha was very attentive and sorted my issue out promptly and was a pleasure to deal with

18 September 2020

service

5

I like the video showing me the health check.

18 September 2020

service

5

Very professional service

18 September 2020

sales

5

Fab service, great communication and customer care was brilliant

18 September 2020

sales

5

Loved every second. They kindly gave me a big reveal which made me feel amazing and was able to take photos and videos to record the special moment.

15 September 2020

service

5

always made to feel welcome. Both service and sales staff are easy to talk to and make you feel important.

11 September 2020

service

4

Given the current circumstances, the service was fine.

06 September 2020

service

4

Thorough investigation of my concern and repaired under warranty.

06 September 2020

service

5

The staff took time to explain things to me without rushing me and I am pleased to say they solved a little problem for me with no trouble

27 August 2020

service

4

Yes, was satisfied with the service. The only reason I didn't mark it completely satisfied is the health check video you could not hear the commentary at all.

17 August 2020

service

1

See above

17 August 2020

service

5

The service team at Sytner Oldbury were excellent, going above and beyond to service my mini and even provided a paint stick free of charge - Excellent, thanks to the team!

17 August 2020

service

4

car not washed as it usually is

16 August 2020

service

3.5

My car was in for an MoT, with a 9.00am appointment. It remained unattended on the forecourt for a good 50 minutes before someone drove it away for testing. Why have an appointment system, if it is not going to be adhered to? It was a long wait.

16 August 2020

service

5

Friendly and profesdional

09 August 2020

sales

5

Gary Matthews, salesperson at Sytner Mini Oldbury, was attentive, knowledgeable and polite during both our visits. He explained all features to us and even sent us a video of how to use features on our actual car before we picked it up .

07 August 2020

service

5

Very efficient

07 August 2020

sales

5

Handover was excellent

07 August 2020

sales

5

Car was waiting for us showed us how everything works no problems at all excellent experience.

03 August 2020

sales

5

At each stage in the process everything was handled efficiently with all questions answered. Great customer service by Jordan.

03 August 2020

service

5

Helpful kind nothing to complain about

02 August 2020

sales

5

Delivery was sped up on request and I was able to get my mini sooner than expected.

02 August 2020

service

5

Work carried out to a first class standard with no hassle exception very clean with tea or coffee if you wanted it.

30 July 2020

service

5

Comprehensive service

28 July 2020

sales

5

It was easy and seamless

26 July 2020

service

5

Natasha is so helpful

26 July 2020

sales

5

Again it was quick and simple. Nothing was too much trouble and everything was explained in detail. Even where to find things in the car and showed what buttons did what (not being a very technical person, this helped me a lot).

26 July 2020

service

5

Efficient process from beginning to end