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Customer Reviews.

service

5

Lisa is the best

11 October 2019

sales

5

My MINI guy was excellent.He explained me everything what I needed to know, he showed me everything and he was very helpful. From our first call phone to the end he was very kind to me and friendly. Thank you Mr. Arfan Mirza-MINI Oldbury Love my car

09 October 2019

service

4.5

it was fine

08 October 2019

sales

5

Gary Matthews at Oldbury mini sytner was fantastic, kept me informed on progress of new car, explained everything, communication was brilliant and nothing was any trouble and always got back in touch with me if I had any queries before/after purchase

08 October 2019

sales

5

From the moment we stepped onto the showroom carpark, we were impressed with the knowledge, options, test drive and information given. We were kept well informed from order to collection.

08 October 2019

service

4

If I hadn't of asked my service history book would have not been completed. I need to go back as the oil was meant to have been checked but the warning light came on later the afternoon.

06 October 2019

service

2

Took my car in for a service and my car was damaged. I had to take time off work to take and pick my car up to be repaired.

05 October 2019

sales

5

Again Christian Chapman was extremely helpful

04 October 2019

service

3

I felt prices were excessive and had to wait until the very last car to be ready. Car wasn't washed/valeted as detailed on website

03 October 2019

sales

5

Weekly updates

01 October 2019

service

5

They did a great Job on my car, to the time i was told in the morning.

30 September 2019

service

5

Service department organised gave clear commutation listened and ensure my service went smoothly and I was able to collect the car at the time I needed to

29 September 2019

service

2

Due to the empty promise of a complimentary wash.

28 September 2019

service

5

Excellent experience

27 September 2019

service

3

Work took two days instead of one

25 September 2019

service

5

Accommodated us even though we were not originally booked for a waiting appointment

23 September 2019

service

5

Brilliant service and love my mini to bits

22 September 2019

service

4

When I booked the MOT and service I booked a mini valet which was not done. In fairness, this was drawn to my attention and I was not charged. However, my car was at Sytner's for over 6 hours and I was somewhat disappointed

20 September 2019

sales

4.5

Pretty good overall, couple of contact niggles but mostly very good

20 September 2019

service

5

I liked the service provided, especially the update about the mot and visual clip .

17 September 2019

service

4

no problems, would have liked the car back sooner but it was a fairly big job so.....

17 September 2019

sales

5

The team tried and successfully gave me a good deal

17 September 2019

service

1

Not happy with the service here

15 September 2019

service

5

E2 ASA is my reg

14 September 2019

service

4

Satisfied with the service, but showroom was too cold with the air con to be sat there for 3 hours

13 September 2019

service

5

The car is running great. I didn't expect the video showing the underneath of the car. Plus, the car was washed!! Very pleased.

13 September 2019

service

4

Overall very happy with the staff who dealt with me on the day. Less happy that a dealership sticker appeared in my back window.

12 September 2019

sales

5

Mark has been brilliant and very very helpful.

12 September 2019

service

5

My Mini was bought in, I had a courtesy mini to drive home in and my Mr Grey was all ready to collect the same day.

10 September 2019

sales

5

Excellent and attentive service from Mark Taylor, Oldbury

10 September 2019

service

5

Excellent service

08 September 2019

sales

5

From the test drive all the way to collection, Lisa was an excellent sales person, friendly, informative and made the whole process stress free

04 September 2019

service

5

easy to deal with, no surprises.

02 September 2019

service

5

No damage to my car this time

02 September 2019

service

5

I was kept informed, by the same person throughout. Just very good service.

31 August 2019

service

5

Work was done while I waited as promised.

30 August 2019

service

5

Car in for it's annual MOT. Staff are great. Car comes back gleaming and I get a courtesy call when I need to collect. Love the MOT video where the Technician points out what you need to keep a eye out for in the upcoming months ... great idea!

30 August 2019

service

5

My car was felt with quicky and efficiently, despite a far few problems

27 August 2019

service

5

Ben was extremely helpful

27 August 2019

sales

5

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22 August 2019

sales

4

Sales staff very helpful at all times

22 August 2019

service

5

Efficient service department

21 August 2019

service

5

First class service car was ready on time also had a clean inside and out staff where very friendly and helpful.Ben Rollings also sent me a video of the Health check on the car which I thought was really good

15 August 2019

service

5

I was contacted by Ben prior to the service. I was taken through the service arrangements on the morning of the service and contacted by him again following the service, to ensure I was satisfied with work undertaken. I also received a video.

15 August 2019

service

4

I had a waiting appointment for a service and MOT so waa in the dealership for 3 hours which i had been warned about. The customer seating is not adequate for this duration as the chairs while in the MINI house style are not at all comfortable.

15 August 2019

service

2

Waiting time, no information given to me on the price change of the tyre. No emails sent from anyone to say that my TLC package has ended. Feel your communication with your loyal customers who have their vehicle done by your self on regular is poor

10 August 2019

service

5

No hassle did everything for me

09 August 2019

service

5

Great service

06 August 2019

service

5

Friendly staff. Pleasant environment. Happy with vehicle and work completed. Pricing and service packs are transparent.

04 August 2019

service

3

Everything about the service was fine, I just found it expensive