Mark was very helpful and informative throughout. Small issue with finance which was resolved quickly and kindly.

They looked after me like a customer, and were very helpful.

Welcomed, well looked after and very efficient service.

All services was done to my satisfactory standard.

Informative and polite

Good service

Kept updated

Extremely satisfied

Great friendly and very helpful staff.

Lizzie and Jim are always very helpful and they really do look after me and my husband. and have no trouble answering all our question's, and giving us the best option available. its a pleasurable experience .

A different way of buying as in lockdown but made easy by the team at Sytner.

Superb service. Excellent feedback from car inspection

All good

Wanted a quick process at the mini centre and got one, seems like they cater for all needs

The sound on the video Of the service was barely audible

Reece had excellent knowledge and superb customer service skills.

To reiterate its an excellent experience with very helpful staff

Service was great. Both myself and my wife had our cars serviced at Sytner. Going off experience from other main dealers Sytner are miles above the competition

Everything was very smooth from a member of the team calling to book my car in till when I arrived to collect my car.

The experience received at Sytner Oldbury was what we would expect but rarely encountered. This is our second purchase and we would happily return

Excellent communication and knowledgable staff helped with the whole process of purchasing.

Mark Taylor was our main point of contact, and he was great- very accommodating and aware of our requirements for the purchase. He took his time to ensure that any questions were answered and explained the process well, which made all the difference.

Problem resolved smoothly

Great communication every step of the way.

The team are always so polite, friendly and professional and always want to help whenever they can. If I could give 10 stars I would.

Problem solved

No problems, kept updated

Customer service was very professional and friendly.

Fully satisfied from beginning to end of process

Everything was completed on time and made easy by the team

Professional, and extremely helpful, wouldn't hesitate to go back.

Natasha was very helpful and efficient she sorted out a problem as the parts needed for the recall had not arrived - so she came up with a solution

Richard always followed up on what he said he would do

Gary Mathews from oldbury branch, very informative, customer care was obviously a priority to him, when stated he would do something, or advise a date for information, it always happened. We were kept informed of cars journey from build to delivery.

I was satisfied I cannot find fault

Again, couldn't fault it

Everything was explained and sorted with no hassle

My service at Mini went above and beyond

Your onthe phone straight away to let you know what's happening and if there is any problem cheers

Quick and efficient

So easy good communication fab guy

All was explained thoroughly whether over the phone or emails

This is my second Mini, the first bought in the old fashioned way by visiting the showroom. Despite the sale being conducted via telephone and email conversation, the service I received was equally as reliable, professional and enjoyable.

Richard exceeded my expectation. The process which is in place to keep us safe made it easy to do business

Quick and easy handover process, particularly bearing in mind the current restrictions.

The only thing I didn't like was because of covid restrictions, I had to sign for the car before viewing it, but Jordan put my mind at rest

Overall I was pleased with the service experience. I was disappointed that I couldn't have the car valeted which staff explained was due to Covid-19 restrictions.

Amazing

High reliability. High standards which is difficult to be met by the middle income group

I have always found Mini Oldbury to be helpful and ready to go the extra mile.