Peace of mind knowing my car is looked after by the dealer, excellent customer service

Job well done

Car always comes back nice and clean

The whole team went above and beyond to ablige in a very professional manner

I hate car shopping, but this was a breath of fresh air. No pushy salesmen and the order was completed without fuss and delay

Started on time, finished on time. No fuss, no headaches. Brilliant!

Helpful and informative, polite and friendly staff. Nothing too much trouble and everything explained well

Great service, significant effort was demonstrated by Natasha to resolve a finance processing issue with 3rd party supplier, she worked quickly and with determination to resolve the issue which was outside of her control.

Professional and friendly. I had a choice of number plate which was very much appreciated. Dan was excellent and came in on his day off to hand over my mini to me. I had a personalised service throughout.

Quick service, and communicative on phone prior to the service.

They carried out the refurbishment of my wheels to the high standard I expected, within the time frame I was given.

Excellent communication, keeping me informed at every step.

Car was ready when I was told it would be.And I was keeperd informed as to what was happening

All the staff that I've met when bringing my mini for service have been pleasant, helpful and cooperative. The service has been covered with a video presentation. One person in particular has been really helpful; Natascha McGovern, at mini, Oldbury.

Again, customer service. Quick, efficient and kept up to date.

Kept informed of what was going on

Complete satisfaction due to efficiency of staff

My MOT was completed in the time frame I had been given and the car was cleaned. Staff were friendly and helpful and was able to have hot beverages whilst I waited.

MoT completed while I waited; as good as an MoT experience can get!

Prompt and updates provided throughout. Video was a nice touch.

The team are so accommodating and really made this as seem less as possible, especially given the current situation.

Fast and efficient i especially like the video sent after the seevice

No issues, very friendly

Efficient and kept me updated on progress

Pleased with service

Fast efficient service

All done to a high specification

Reliable

Happy

Kept up to date every week. Dan was very professional

No problems,.....,

Amazing staff praise to Jordan at mini oldbury

Mark Taylor made our experience enjoyable, at ease,so friendly.

Daniel Booth was excellent. He answered all of my queries, arranged for an amendement to my vehicle and even managed to have it in place for when I collected it (ahead of schedule!).

Everyone I spoke to was very helpful and even managed to bring forward my collection time when requested.

service was good and kept us in touch while our car was with you.

Was satisfied with everything that was said was completed well .

Very satisfied with professional service

Problem dealt with efficiently

Daniel Booth etc looked after me well, also our Black Labrador Brookland, also a gift in the new car for him, and us two.

Made life really simple and answered all my questions directly.

Reece was brilliant and vey helpful

Sales assistant Explained well and advised, recommended exactly what suited my requirements.Good communication and explained how the car operates and the connectivity during the Handover .

Jordan Scriven in sales team very helpful and friendly. Answered any queries promptly. Excellent service.

Polite nothing too much trouble very friendly respectful

Richard Spoor, our salesman, was very friendly, knowledgable and happy to help us. He went above and beyond to make us happy.

Everything was uncomplicated and I even got my car washed.

All good everything explained clearly about the purchase of a new car Daniel was very helpful as usual

The team were great answering all of my questions throughout the ordering process.

I was kept informed on a weekly basis of the progress of my mini. Everything the staff promised was fulfilled.