Check was done brilliantly. I got the video update whilst i was at work..

Nice environment to work whilst waiting, spoke with sales staff who were superb and very honest about my next move. Really appreciated that. I also love the service video, a great extra and you know you are dealing with honest people.

Good service

Garage was very efficient- always phoned when they said they would . Buying the car long distance was very easy and something I would consider doing again

He showed me around the car and explained everything and answered all my questions.

The service I received at Sytner Oldbury was top class.

I even had my salesman ring me up to see how I was when he heard there was a problem with my car.

Because any thing I asked, they serve Me gladly,

I was not pressurized in anyway, Jordan always kept me updated with the process. Jordan made me feel so special when collecting my new mini. It was perfect.

I cannot fault the customer service, fairness or value for money

We were kept informed all along the way as our delivery date was changing from week to week

I was kept informed.

Service done, no issues.

Very satisfied, didn't feel rushed

Daniel collected me from the railway station and pre conditioned the car ready for my departure

They definitely know there stuff

Welcoming atmosphere, friendly service, nothing was too much trouble.

I was kept well informed during the sales process and what I needed to bring on the day of collection. The collection was straight forward as usual. A simple and hassle free process from end to end.

Extremely satisfied, fantastic customer service. Friendly and welcoming branch. Lizzie was amazing and kept us up to date during the 6 months we waited for our new Mini, always very helpful and answered any questions we had.

No issues

Excellent Service no problems

All went smoothly, staff went extra Mile to help

Excellent service from beginning to end. Tasha was was friendly, courteous, helpful and knowledgeable.

As above. Mark and Natascha were both great

Good service

very good

They kept me updated with what was happening during the couple of hours they had the car

Professional job and good customer service

Cameron at Oldbury was helpful, polite and kept me up to date. Very good customer service

I give Natasha in Mini services 5 star rating. As she deserves it with work and how she looks after her customers.

The sales person I saw was Jordan Scriven a very pleasant young man and nothing was too mush trouble went through all paper work and through everything with car completely satisfied

Gary was brilliant at handover explaining all the new gadgets in the car

I have been respected and treated with dignity and courtesy

Lovely staff . Car also washed & vacuumed

Booking my car in at Oldbury was very easy. The staff are professional and very helpful. Also, thank you to Alec for working on my vehicle and finding the problem. It was rectified quickly and professionally!

Very happy. My customer service advisor was Suneel Bhutta.

The service process was very efficient, I particularly like the video that I was sent showing the condition of the underside of my car with narration by an engineer.

Communication from the service receptionist ( Natascha)

Because Reece our sales person could not have Ben more friendly and helpful.

Fab service

Staff couldn't of been nicer. It was a pleasure visiting the showroom

everything great

Excellent service

Easy process but delayed due to covid

Easy process and kept well informed by the salesman.

On time Thorough Helpful staff (Natasha and Jordan)

Experience second to none

Mark contacted me on a regular basis to update me on the status of where my car was and the predicted delivery date.

Warm welcome and technicians took the time to come talk to me and fantastic service from all.

Very professional